KASA ELECTRIC LLC PRIVACY POLICY

Effective Date: 10/01/2024

Welcome to KASA Electric LLC (“KASA Electric,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website kasaelectric.com (the “Website”). By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information from you when you visit our website, including:

Non-Personal Information

When you use our website, our servers may automatically collect certain Non-Personal Information such as: Your IP address, operating system, or browser.

Our Use of Cookies

We may use Cookies to store or retrieve information. Cookies are a small piece of text stored on Your browser which may allow Us to identify You upon return to the website or to remember specific information such as Your display options. Cookies are neither a virus nor spyware. You hereby authorize the use of cookies by Us.

Personal Information

This includes your name, email address, contact details, and any other information you voluntarily provide us with through forms or communications.

Usage Information

We automatically collect information about your interaction with our website, including your IP address, browser type, pages visited, and the duration of your visit.

Your Personal Identifiable Information

The Personal Information We collect and store is the information that You voluntarily disclose to Us for the functionality of Our site upon registration or ordering, including but not limited to; any information that identifies, relates to, describes, or is capable of being associated with a particular individual. Whether or not You submit the following information to Us, “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This personal information includes, but is not limited to, the following if it identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household:

• • 1. Name or alias, phone number, address, billing address, IP address, email, account name.
    2. Internet or other network activity such as browsing history or interactions with websites, apps, or ads; or
    3. Geolocation data.

How We Use Your Information

We may use Your Personal Information for any legal purpose in Our sole discretion,
including but not limited to; membership, registration, log-in, or order fulfillment purposes. You agree that We may also use Your Personally Identifiable Information to contact You by phone, U.S. mail, texts or email.

We use the collected information for the following purposes:

• To provide you with information, products, or services you request from us.
• To improve our website’s functionality and user experience.
• To send you newsletters, updates, and promotional communications if you opt in.
• To respond to your inquiries or requests.
• To analyze and understand user trends and preferences.

Storage and Security of Personal Information

• Data Protection Officer: We have designated a Data Protection Officer (DPO) for Us who has the duty to: Ensure by contract that third parties to whom the company transfers personal information will adequately protect the information and use it only for specified lawful purposes; protect Your personal data using appropriate security measures; notify authorities of personal data breaches; obtain appropriate consents for processing data; keep records detailing data processing; train privacy personnel and employees.
• Information Storage: We store Your Personal Information on Our computers, and we
  believe we have reasonable security measures in place including administrative, technical and physical safeguards that are appropriate for the size and complexity of Our business to protect Your Personal Information including encryption of any personally identifying information.
• Security Breach Notice: For any unencrypted data that We maintain that includes Personal Information, we will notify You of any unencrypted Personal Information that was, or is reasonably believed to have been, acquired by an unauthorized person.

Data Sharing

• No mobile information including Personally Identifiable Information (PII) will be shared with third parties/affiliates for marketing/promotional purposes. This information is never sold, rented, released, or traded to others without prior consent or legal obligation.
• All other use case categories exclude text messaging originator opt-in data and consent this information will not be shared with any third parties.

SMS communication

Text Message Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect usage information and enhance your experience. You can manage your cookie preferences through your browser settings.

Third-Party Sharing

We may share your information with third-party service providers who assist us in operating our website, conducting business, and delivering services to you. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You have the right to access, correct, update, or delete your personal information. You can also opt out of receiving promotional communications from us.

Children’s Privacy

Our website is not intended for children under the age of 21. We do not knowingly collect personal information from children under 21.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page, with the updated date indicated at the beginning of the policy.

Contact Us

If you have any questions about this Privacy Policy or our practices, please get in touch with us at contactus@kasaelectric.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.